Terms of Service
Billing: We require a deposit of 50% of the project estimate prior to beginning work, payable by credit card (American Express, Visa, Mastercard) or overnight check. Please note that we cannot begin work until we’ve received your deposit. Minimum deposit is $150 required for jobs totalling less than $300. Balance due upon final approval of your project, and prior to our releasing the final files to you or the publication.
Project Cancellation: In the unlikely event that the ADMEDIC cannot create a design that you will approve, the client may cancel the project in writing. A ‘kill fee’ equal to the deposit amount will be charged once your project has been initiated. A lesser fee commensurate with amount of time and materials provided is at the discretion of ADMEDIC. In the event of a job cancellation, all artwork and/or concepts remain the exclusive intellectual property and copyright of ADMEDIC unless released in writing by ADMEDIC and the remaining balance of the project’s billable amount is remitted.
Written Estimate: Prior to beginning work, AdMedic will provide you with a written project estimate. All fees and costs are estimated and valid for 30 days. Changes in the scope of work and/or project specifications may require a revision to the original quote. Any revision in excess of 10% of this quote must be approved in advanced by both parties, and will be reflected in the final invoice.
Turnaround/Rush Charges: Standard turnaround for initial advertising concepts or designs is 5-10 business days from client approval of quote (payment of deposit) unless notified otherwise in advance. Actual turnaround depends on scope of project and current workload. Upon approval, AdMedic will inform you a specific date to expect your initial concepts. Rush service available as follows: Guaranteed 5 day service - 20%. Guaranteed 3 day service - 50%. Guaranteed 24 hour service - 100% (check availability). Final delivery camera-ready art is dependant on client turnarounds and final approvals. We recommend that you provide a minimum of 10 business days prior to your materials deadline in order to avoid rush charges.
Additional terms are available in the Terms & Conditions provided with each project estimate. Please contact us with any additional questions relating to our policies.
Satisfaction Guarantee
We guarantee your satisfaction, and will work until you're completely satisfied.
Please see Terms of Service for details.
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